Downtown Ambassador Program

A new program for Missoula, the Downtown Ambassador Program was created to enhance the experience and quality of life in Downtown Missoula.  Funded by the property owners in the Business Improvement District, the Downtown Ambassadors will provide hospitality services for downtown guests and help the City of Missoula Police Department with crime prevention.

Meet the Downtown Ambassadors

Laurie has lived in Missoula for more than 40 years and is very familiar with the Downtown district. She worked for many years as a teacher and a coach, and she was involved in the Reserve Deputy Sheriff program for four years. From these positions, Laurie boasts the talent to instruct and assist visitors and the ability to secure our Downtown streets.







Rick Stephens

Rick Stephens joined the BID in March 2008 to fill the second Downtown Ambassador position. He enrolled at The University of Montana in 1967 before entering the United States Navy in 1971. He served in the Navy from 1971 to 1975 taking him all over the world. Rick brings a unique perspective and understanding to the position as he built, owned and operated New Era Bicycles, currently Hunting & Gathering at 741 S. Higgins, from 1982 to 1998. He served as Vice Chairman of the Southside Neighborhood Alliance and has served on the East County Missoula Sewer Board since 1994.

Scope of Services

Downtown Ambassadors will serve the businesses, employees, and patrons of Downtown with valuable hospitality services in an effort to keep guests in downtown.

• Ambassadors will work in conjunction with Missoula police officers on behalf of the Downtown business community to improve the quality of life in Downtown Missoula and will serve as a liaison between city police and downtown property and business owners.
• Ambassadors will report on behalf of businesses when disturbances happen that affect the quality of the Downtown experience.
• Ambassadors serve as the eyes and ears of the Missoula Police Department and provide a consistent presence in Downtown to prevent or inhibit disorder in the area.

Ambassador Totals 2006

Month	Business Contact	Individuals Moved	Assist Citizen	Panhandlers / Transients	Assist Police	Graffiti	Bikes on Walks	Visitors / Tourists	Club Promo	Safe / Sec. Audit	Misc.
July	212	7	8	107	5	0	105	69	0	0	16
Aug	46	34	64	223	7	3	190	153	0	0	9
Sept	174	25	3	146	5	2	66	93	1	6	21
Oct	200	23	1	96	2	3	90	122	2	0	2
Nov	121	23	2	13	0	8	13	39	0	0	38
Dec	71	20	0	46	1	2	36	44	1	0	2
TOTAL	824	132	78	631	20	18	427	520	4	6	88

Ambassador Totals 2007

Month	Individuals Moved	Assist Citizen/Visitor	Panhandlers/ Transients	Bikes On Walks	Business Club/ Education	Safety/ Security Audit	Assist Police	Business Contact	Graffiti	Misc	Bill Postings
Jan	10	53	125	86	0	0	3	234	6	0	NA
Feb	25	42	180	97	0	0	2	48	0	3	NA
March	25	78	240	288	0	0	8	121	2	5	NA
April	4	65	280	499	1	1	2	238	1	4	NA
May	23	137	253	542	2	0	0	160	2	2	446
June	30	164	360	748	0	0	17	381	1	3	282
July	59	152	543	712	0	0	16	302	0	4	510
Aug	84	245	562	882	1	0	20	423	1	1	238
Sept	18	99	351	863	0	0	4	293	1	4	291
Oct	6	85	193	625	2	0	2	323	3	1	232
Nov	8	121	121	371	1	0	2	257	1	7	127
Dec	8	9	60	177	0	0	1	70	2	6	71
Total	300	1,250	3,268	5,890	7	1	77	2,850	20	40	2,197

Ambassador Totals 2008

Month	Individuals Moved	Assist Citizen/Visitor	Panhandlers/ Transients	Bikes On Walks	Business Club/ Education	Safety/ Security Audit	Assist Police	Business Contact	Graffiti	Misc	Bill Postings
Jan	9	13	80	104	0	0	2	80	5	6	55
Feb	3	33	118	341	0	0	3	127	57	5	219
March	6	60	212	329	0	0	3	120	38	3	148
April	21	54	165	396	1	0	2	162	29	11	124
May	18	107	286	514	1	0	2	196	49	11	345
June
July
Aug
Sept
Oct
Nov
Dec
Total	57	267	861	1,684	2	0	12	685	178	36	891